Terms of service

Last updated: November 2026

Who we are

FixProof (www.fixproof.eu and the FixProof apps for iPhone and Android) is run by Maciej Wieczorek, Ireland (“we”, “us”). Contact: hello@vsme.ie. By creating an account you agree to these terms.

What FixProof does

FixProof helps you track unfinished or incorrect work: you add jobs with photos, send them to trades by link, collect after photos and make a handover PDF. It’s a record-keeping tool. It is not a survey, inspection, certificate or legal opinion, and you remain responsible for checking the work and for what you send to clients.

Your account

• Each paid login is for one person. Keep your password to yourself.
• You’re responsible for what you and your team put into FixProof, including photos and the trades’ contact details, and for having the right to use them.
• Don’t use FixProof for anything unlawful, and don’t try to access other companies’ data or disrupt the service.

Free trial

New accounts get 14 days free, with no card needed. If you don’t subscribe, your account becomes read-only after the trial: you can still open your jobs and download PDFs, but can’t add new ones.

Subscription and payment

• FixProof costs €16 a month per login on the website (paid by card through Stripe). In the apps the price is set by Apple or Google in your local currency and shown before you pay.
• The subscription renews automatically every month until you cancel.
• If you subscribe in the iPhone or Android app, Apple’s or Google’s terms also apply to the payment, and refunds and cancellations are handled through them.
• We may change the price. We’ll tell you at least 30 days before a change affects you, and you can cancel before it does.

Cancelling

• Website: Account → Plan → Card, invoices or cancel.
• iPhone: Settings → your name → Subscriptions. Android: Google Play → Payments & subscriptions.
• Cancelling stops the next payment. You keep full access until the end of the month you’ve paid for, and your data stays available read-only afterwards.
• Payments for months already started aren’t refunded, except where the law requires it or we agree. If something went wrong, contact us and we’ll sort it out fairly.

Your data

Your jobs and photos belong to you. We store them in the EU and use them only to run FixProof, as described in our privacy notice. You can delete your account and all its data at any time (Account → Delete account, or this page).

The service

We work to keep FixProof running and your data safe, with daily backups. Like any online service it may sometimes be unavailable, for example during updates or outages at our hosting providers. We may improve or change features over time.

Limits of our responsibility

FixProof is provided as it is. To the extent the law allows, we aren’t responsible for indirect losses (such as lost profit, delays on site or disputes with clients or trades), and our total responsibility to you is limited to what you paid us in the 12 months before the problem. Nothing here limits rights you have that can’t be limited by law, including consumer rights.

Ending an account

You can stop using FixProof and delete your account at any time. We may suspend an account that seriously or repeatedly breaks these terms, after warning you where reasonable.

Changes and law

We may update these terms and will show the date of the latest version above; for important changes we’ll tell you in advance. These terms are governed by Irish law, and the Irish courts have jurisdiction, without taking away any rights you have as a consumer in your own country.

Questions about these terms: hello@vsme.ie.