Privacy

Last updated: October 2026

Who we are

FixProof is a snag list app for builders, contractors and renovation teams. It is run by Maciej Wieczorek. Questions about your data: hello@vsme.ie.

This website

The front page has no advertising, no tracking and no analytics cookies. If you message us on WhatsApp or email, we use what you send only to reply to you.

The app: who is responsible for the data

When a building company uses FixProof, the company decides what goes in and why. It is responsible for the data about its own people and projects, and FixProof stores and processes it on the company’s behalf. Companies can ask us for a data processing agreement.

What the app stores

• People who log in (site managers, foremen, contractors): email address and a password (stored securely, never in plain text).
• Trades: name, WhatsApp or phone number, and preferred language, entered by the company. Trades don’t create an account.
• Photos: before and after photos of defects. These can show the inside of homes, so please avoid photographing people.
• Activity: when a link was opened, a photo was uploaded, or a status changed.

Who can see it

• The company’s own logged-in users see all of the company’s jobs.
• A trade sees only their own jobs, through their own link and PIN. They can’t see other trades’ jobs.
• The company’s client sees only what the company sends them, such as the handover PDF.
• We don’t sell data or use it for advertising.

Where it is kept

Data and photos are stored with our database provider, Supabase, in the EU. The website and app are served by Vercel. Payments are handled by Stripe: card details go straight to Stripe and we never see or store them. All three act as our service providers.

How long we keep it

For as long as the company uses FixProof. You can delete your account and its data yourself in the app, under Account, or ask us to. See how to delete your account.

Your rights

You can ask to see, correct or delete personal data we hold about you. If you are a trade or someone else named in a company’s snag list, it’s best to ask the company first, and we will help them act on it. You can also write to us at hello@vsme.ie. If you are not happy with how your data is handled, you can complain to the Data Protection Commission in Ireland (dataprotection.ie).