Delete your account

FixProof, the snag list app

In the app (fastest)

• Log in at fixproof.eu or in the app.
• Tap the project name at the top, then Account.
• Under Delete account, type DELETE and tap Delete my account.

It happens straight away.

By email

Can’t log in? Email hello@vsme.ie from the address you signed up with and ask us to delete your account. We do it within 30 days and reply when it’s done.

What gets deleted

• Your login (email and password).
• If nobody else uses your company’s account: every project, house and room, trade, job, activity entry and photo. Trade links stop working.
• If other people in your company still use it: only your login. The company’s jobs stay for them.

We don’t keep copies afterwards, apart from encrypted backups at our database provider, which are overwritten within 30 days. Handover PDFs you already downloaded or sent are yours and aren’t affected.

More in our privacy notice.